User instructions

Registration? User library card

Whilst you can order books and other material purely for use in the Reading Rooms without having to show a user library card you will need a card for all other online facilities and to take books off the premises.

For students at the Johann Wolfgang Goethe University the student identity card also functions as the user library card (Goethe-Card). Employees of the Johann Wolfgang Goethe University use their membership cards (Goethe-Card plus) as user library cards.

All other categories of users can apply for a user library card card online which they then pick up in person at the registration desk (Anmeldung). Employees of the J.W.Goethe University require a Goethe-card plus if they want to have access to databases and electronic journals off site.

User library cards will be handed out at

the Registration desk (ANMELDUNG. Please ensure that you have the right documents with you

  • personal identity card
  • or an European personal identity card
  • or passport and confirmation of registration
  • if applicable a certificate of study

Minors have to produce a written declaration of consent and personal identity card or passport of the legal guardian.
The user library card can be collected in person immediately and is free of charge.


If you lose your card, however, a replacement will cost 15,00 Euros.

Forgotten your user library card? We can issue you with a day pass, which costs 3.00 Euros.

Important:
If your user library card is lost please inform the library immediately (Tel.069/ 798-39300) so that a trap can be put on your account to avoid misuse.

Change of address - please inform the library immediately.

Who is valid to be a user?

  1. If you live or work in the Federal State of Hesse or in the Hessian interlibrary loan region or are registered for at least three month's study in the area of the Hessian interlibrary region, which covers the city and regional areas to the left of the Rhine (AZ, MZ and WO)
  2. And if you have reached 16 years of age (until the age of 18 you need a writen permission of a legal guardian and the identity card of this person)

Data protection

The processes for ordering and lending books and other material is automated. For this reason we have to store and process your personal data for which your consent is required. Without your consent the Hessian Data Protection Laws (HDSG) do not permit us to process your data » more Information.

Exmatriculation

If you want to exmatriculate from the University you have to get your study pass stamped at the registration desk. A special form for exmatriculation is available for this purpose and will only be stamped if there are no outstanding claims on the part of the library system.

Where are all the books?

Our current stocks hold more than 6 million books, most of which are in closed stacks and have to be ordered in advance.

General and subject specific encyclopedias, manuals and dictionaries, bibliographies, collections of source materials as well as important journals are accessible freely in the reference libraries and reference stacks in the reading rooms and reference areas. To get an overview of the natural science collections please consult this scheme. Then you can inspect the items promptly but they are not to loan. You recognize these books with the following shelf numbers:

  • HB, HM
  • Lesesaal, LS
  • Auskunft

The textbook collection (only for the subjects psychology, geography, maths) is in open access; no order forms are required.

Books and journals, which are not in the reading rooms nor in the textbook collection have to be ordered from the stacks. These are just one click away.

Books which have the addition n.f.d.LS (nur für den Lesesaal) or which have to be protected because they are particularly valuable can only be used in the reading room. Those are, for example, all books which are older than 100 years, the Frankfurt pocket book collection, pictures and maps, filmed material and unbound journals.

To use valuable works you have to show your valid passport or personal identity card as well as you user library card.

When can I collect my books?

The library attempts to maintain a quick turnaround. Usually the books which you order today are available for pick-up during the next working day.

Tag Time when ordered Pick-up time
Monday - Friday: Before 12.00 Same day afternoon
Monday - Friday: After 12.00 Next day
Friday: 12.00-17.00
Same evening
Without user card Monday
Saturday, Sunday As of Monday

Exceptions to these times are the special collections.

Stocks in storage (science dissertations , old stocks at the Central Library for Medicine, stocks fro he from the former East European Department as well as the Theological Central Library) are only supplied twice a week -usually Monday and Thursday afternoons.

TIP: Click on to "Loans" in the menu "User Data". Books ordered via OPAC, which have arrived at the Loans Desk are marked "ready for collection". Unfortunately this does not apply to volumes of journals nor titles from the digitalized retro-catalogue.



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zuletzt geändert am 26. November 2012

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Kontakt

Information
Tel: 069/ 798-39205
auskunft@ub.uni-frankfurt.de

Ausleihe
Tel: 069/ 798-39300
ausleihe@ub.uni-frankfurt.de
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